What is an Inbound Call?
If you’ve ever received a call from a telemarketer, it’s probably a call placed from an outbound call center. Outbound…
If you’ve ever received a call from a telemarketer, it’s probably a call placed from an outbound call center. Outbound…
Though it seems entirely whacky in this day and age, there are still yet a few holdouts in the brick-and-mortar…
There are some amazing devices, gadgets, and trinkets over which consumers drool and skip Thanksgiving dinner to set up camp…
As technology has advanced, more businesses are making use of it and are upgrading their offices. In London, it is…
Hiring an answering service to take incoming calls can move your business to the next level in a big hurry.…
Organic search and paid search both should be used in the pursuit of business success. Some digital marketers and advertisers…
Every good event planner has an arsenal of useful event planning tools and software. Reduce the stress of event planning…
Employers owe what’s called a duty of care to their staff. This means that they’re expected, in short, to supply…
At the heart of any successful business is its customers. A strong customer base is a business’s greatest asset. After…
Voice over Internet Protocol networks (Dash Dialers is one example) have become central to many companies’ business models in recent…
IT consultants can help take a company to the next level by implementing business processes and technology innovations that will…
This newsflash video details some emerging trends related to how traffic centers are aiming to use smart car data, along with other current resources to alert drivers about weather, construction, and accident related traffic problems, to help drivers avert traffic jams — potentially eliminating traffic jams altogether!
If your business is in an industry that deals with huge amounts of data everyday—banking, commerce, retail, aviation, and logistics…
The word “engineering” comes from the Latin word ingeniare, which Merriam-Webster defines as “the design and manufacture of complex products.”…
As technology continues to evolve, there are more and more ways that businesses can use it to help improve their…