Make no mistake about it, if you use any of the following 5 phrases when dealing with a customer, they’ll make you regret it!
Millennials and gen Z are demanding more personalised customer service nowadays. A bad attitude — a refusal to go above…
The plain and simple fact of the matter is that it’s the customer’s fault their angry, not yours. Tips for fixing them so they stop bugging you and trying to destroy your business.
Holiday returns shouldn’t be difficult for customers or your employees. Here’s some tips to make the process easier for everyone.
CRM software offers limitless potential over traditional methods. Learn how to use your CRM more effectively, to provide top-notch and highly competitive service for maximum profit potential for your company.