Have you ever tweeted to a wrong person? What did you do about it? If you respond wrongly, your business and brand will suffer (even worse, your personal and professional relationship will, too, suffer.)
Welcome to social media communication dynamics.
Social media as a communication medium have become mainstream. Business people, marketers and entrepreneurs are acknowledging the importance of social media. That’s why they hang out on social media platforms more than ever.
Unfortunately, people often forget that what they should do (and shouldn’t do) in real life also relevant in social media. There are dos and don’ts you need to know when it comes to social media etiquette.
Want some tips? I found this interesting video released by Hootsuite. It’s pretty informative and useful – check this out:
To recap, here’s the dos and don’ts of social media etiquette you need to know:
- Communicate as if you are doing it in real life – as you, not anybody else.
- Be genuine so people can easily recognize you.
- Understand the dos and don’ts of every social media platform.